Implement
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HUMAN RESOURCES
- Recruiting
- Definition of Standard Operational Procedures (SOP’s)
- Training
- KPI’s Definition
SALES & MARKETING
- Brand Strategy
- Distribution Strategy
- Pricing Strategy
- Definition of Main Partnerships (Consortia, Local Partners, etc)
- Pre-Sales (Soft Opening) and Grand Opening Sales
BUDGETING & OPERATIONAL RISK MANAGEMENT
- Pre-Opening Budget
- Year 0- and first-Year Budget
- Contingency Planning
SUPPLIERS
- Procurement
- FF&E (Furniture, Fixtures and Equipment)
- OS&E (Operating Supplies and Equipment)
- Interior designers and project managers assignment and project analysis to fit the product strategy and positioning
- Manage execution of Soft and Hard Capex
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Hotel/Resort Management
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REVENUE MAXIMIZATION
- Product Positioning & Revenue Management
- Total Revenue Strategies and Operational Results Improvement
- Financial Audits
- P&L Report and Analysis with participative Budgets
COST EFFICIENCY
- Procurement Efficiency and Purchasing Policies Definition
- Applying Six Sigma to operational procedures
- Asset Maintenance and Annual Investment Plan
TEAM MANAGEMENT
- SOP’s & Behavioral Training
- Teams’ Motivation Plan
- Career Development Plan
- Team Satisfaction Audit
- Performance Evaluation
QUALITY CONTROL & EVALUATION
- Quality Control Audits
- Guest Satisfaction Index
- Benchmark Reports